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1-677-124-44227 184 Main Collins Street, West Victoria 8007 Mon - Sat 8.00 - 18.00, Sunday CLOSED
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IT SOLUTIONS

Make Technology Your Ally

10 years ago, IT’s role in business was primarily to keep everything functioning for day-to-day business needs. Now, your IT department is part of modern business projections, goals, and development. Your IT group is tasked to design, test, and deploy applications that keep your business ahead of your competitors and serve your customers according to their changing preferences. So how can your IT department juggle this innovation while managing the full-time responsibility to support the day-to-day business systems and processes?

This is where our Managed Services take over. Tele-Pro can proactively monitor your key systems and components, providing peace of mind for your team. Your staff can be readily available for strategic initiatives, and you will see long-term cost savings as a result of preventive maintenance, extending the life of your systems. Whether you need just a little assistance, an entire virtual IT department, or something in between, our Managed Services offering can be customized to fit your needs.

In order for you to manage your support costs more effectively, Tele-Pro can combine any of the following services you need into a fixed monthly price:

MONITORING

Proactive monitoring of network devices (firewalls, switches, etc.) and servers with automatic alerts

Server availability

Proactive remediation of identified issues.

Comprehensive oversight of your network ensuring it is at optimal performance

PATCH MANAGEMENT

Management of Microsoft updates for servers and workstations

Automatic deployment

SUPPORT DESK

Remote assistance for all your computing needs

Full-service help desk to give your employees the care they need

Dispatch from our field service team for any issues that cannot be resolved remotely

BACKUP &
DISASTER RECOVERY

If you worry about where to start picking up the pieces if your business lost all its data, you’re not alone. A comprehensive backup and data recovery plan should be an integral, automated part of your internal processes. You need to have the confidence that your current data will survive in the event of a disaster or hardware crash.

However, backing up your data only to an in-house solution is no longer enough to protect your business. In the event of a hardware failure, natural disaster or other incidents, you need your data to have been stored in advance in a location other than your physical office. Tele-Pro will not only design and implement a backup solution but also monitor backup processes to be sure each job is completed successfully to our secure data center.

If the situation occurs that you need to revert to a data backup, Tele-Pro is ready to perform the restoration. For business continuity, we can also keep replicated servers on standby for you along with rental servers and VPN licenses. Backup. Restore. Recover.

CLOUD SERVICES

Cloud services can provide you flexibility, cost reduction, data management, and peace of mind. How so? When you have on-demand access to cloud services, you eliminate the need for acquiring additional hardware and software. Further, in this age of mobile and remote workforces, the cloud means that your employees can access everything they need from any location.

Anti-virus – Automatic updates are transparent to end-users, allowing your systems to stay current. Scans of users’ systems help to protect your network against malware. Email – Exchange email without the management of on-site hardware and software. Access email, calendars, and contacts on any device. Software updates and patches are automatically deployed, reducing email management time.

Management of your wireless network – We host your wireless controller and manage your wireless network (WLAN, or WiFi) remotely. This service includes monitoring, configuration backup, firmware updates.

We Make Troubleshooting
No Trouble At All

Advance the Way You Operate Your Business

Your company needs the right technical solutions to optimize the way you conduct business. Contact us today and let Telepro Communications create the modern infrastructure your business deserves. We are your premier telecommunications firm in South Texas.

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